Privacy Policy of Sanguine Scissors Ltd

Introduction: Sanguine Scissors Ltd (“we,” “us,” or “our”) is committed to protecting the privacy of our customers and users. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or engage with our services. By accessing our website or providing us with your information, you consent to the practices described in this Privacy Policy.

Information We Collect:

  1. Personal Information: We may collect personal information, such as your name, contact details, billing information, and professional credentials, when you make a purchase, create an account, or contact us for support.

  2. Transactional Information: When you make a purchase, we collect information related to the transaction, including product details, payment information, and shipping details.

  3. Website Usage Information: We gather information about how you use our website, including your IP address, browser type, device information, and pages visited. This helps us improve our website and tailor your experience.

How We Use Your Information:

  1. Order Processing: We use your personal and transactional information to process and fulfill your orders, manage your account, and provide customer support.

  2. Communication: We may use your contact information to send order confirmations, updates, and promotional materials. You can opt-out of promotional communications at any time.

  3. Improving Our Services: Website usage information helps us analyze trends, administer the site, and enhance user experience.

  4. Legal Compliance: We may use and disclose your information to comply with applicable laws, regulations, or legal processes.

Information Sharing:

  1. Third-Party Service Providers: We may share your information with trusted third-party service providers to assist us in delivering our services, such as payment processors, shipping carriers, and IT support.

  2. Legal Compliance: We may disclose your information to comply with legal obligations, enforce our policies, or respond to legal requests.

  3. Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred to the acquiring entity.

Data Security: We employ industry-standard measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. Therefore, while we strive to protect your information, we cannot guarantee its absolute security.

Your Choices:

  1. Access and Update: You can access and update your account information through our website.

  2. Opt-Out: You can opt-out of receiving promotional communications by following the instructions in the communication or contacting us.

  3. Cookies: You can control cookies through your browser settings. However, disabling cookies may impact your experience on our website.

Children’s Privacy: Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and become aware that your child has provided us with personal information, please contact us, and we will take steps to remove the information.

Changes to this Privacy Policy: We may update this Privacy Policy periodically to reflect changes in our practices. We will notify you of any material changes by posting the updated policy on our website.

Contact Us: If you have questions or concerns about our Privacy Policy, please contact us at shop@sanguinescissors.co.uk.