Frequently asked questions
What are the delivery charges for orders from the Online Shop?
The delivery to within the UK is for free.
International delivery cost depends on the country you are ordering from. When you place an order the delivery cost will be calculated and shown at the checkout.
Which payment methods are accepted in the Online Shop?
We accept all major credit and debit cards including Paypal payments.
How long will delivery take?
We delivery within the UK within 2 to 3 days.
International post can take up 10 t015 days.
How secure is shopping in the Online Shop? Is my data protected?
We send all orders first class service through Royal mail within the UK. If you would like a registered delivery service then please chose the options at checkout.
All international orders go through a tracked service.
What exactly happens after ordering?
- You should receive an email confirming your order
- Within 1-2 days you should receive another email confirming the despatch.
Do I receive an invoice for my order?
Yes, you will be able to download the invoice after your order has been shipped.